Building Smart City Together
i-Neighbour White Label Partner Program

Interested in having your own Cloud Based Smart City Solution? i-Neighbour got it covered thus you don’t need to reinvent the wheel. As such, i-Neighbour White Label Program is ideal for housing developers and smart city developers!

With i-Neighbour White Label Partner program, you can now rebrand, resell and add value to your housing projects by rebranding our smart city solution together with your own brand name. Additionally, you can also embed our solution according to your own business plan while we take care of the development and technical support that you require. All in all, this program is great for housing developers or any businesses alike that will benefit from our web services under your own label.

 

How to Get Started?

Contact us if you are interested in our White Label Partner program or also if you have any questions pertaining to this program. Please note that we need to be informed about the details of your requirements first in order to return to you with our proposal to match. As such, please email us at info@i-neighbour.com detailing your requirements and we will take it from there to build a business with your company.

 

How Does White Label Work?

Basically under this program, you will use i-Neighbour platform, iOS & Android Apps and contents in your own brand name. This service will be your own product that you can offer to your clientele according to your own marketing strategy and pricing structure. To participate in this program, you need to invest on setup fee, annual server-hosting fee as well as yearly maintenance fee and in return, our experts will provide you with the design, technology, platform, database and necessary supports & system maintenance. Subsequently, you will be given access to an Admin Page for your own management of distributors, dealers and end-users. In short, this program is providing a turnkey solution. Therefore, eliminating your development time, minimizing your costs plus maximizing your profits and added values to your projects!

 

i-Neighbour White Label Program Price Structure

Under this program, investment is scalable according to your requirements. There are 4 charges as detailed below:

1. One-Time Initial Set Up Fee
2. Yearly Server Hosting Fee hosted by Amazon Web Services
3. Yearly constant software updates, support & maintenance cost
4. Yearly Subscription sales commitment
 

Maintenance and Technical Supports Provided by This Program

1. Maintenance services:
i. Server & database updates & configuration
ii. Storage & traffic
iii. Technical email support
iv. Debugging
v. Bug fixes
vi. Error detection
vii. Log investigation
viii. Quick fixes
 

2. Technical supports:

i. To provide technical support on platform architecture, design, modules and functionality.
ii. To provide instructions and help in urgent cases as well as to resolve blocking issues – i.e. help identify the nature of issues and propose a solution to your end-users.
iii. Support will be provided within 24 hours from the time of the request on business days.
iv. Comprehensive System Level Agreement coverage.
 
Our Guarantees
1. We will integrate our Cloud Based Smart City Solution into your hardware and software, if required.
2. We guarantee that your Cloud Based Smart City Service would be using the highly reliable Amazon Cloud Platform thus providing you with peace of mind for your business.
3. We will be providing you with the maintenance service and technical support that we promise.
4. We will keep our technology and information updated in addition to regularly informing you of the new features that we introduce to i-Neighbour.
5. We will also integrate the payment gateway of the System to your bank account, which means you can deal directly with your clientele for all online payment transactions.
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