iNeighbour New Features
 
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New Features
June 2025

1. AI Chatbot Integration

Last month, we’ve introduced the AI Chatbot to the iNeighbour platform—making help and guidance just one tap away. This new feature improves support accessibility across both the Web Portal and Mobile App.
Key Features:
  • Available on Dashboard (Web)
    The AI Chatbot icon appears on the Dashboard page, allowing users to get instant assistance while managing tasks online.

Figure 1: AI Chatbot feature on Web Dashboard
  • Available on Homepage (App)
    On the iNeighbour app, the chatbot is accessible directly from the Homepage, providing 24/7 assistance for residents and admins on the go.
Figure 2: AI Chatbot icon on App Homepage (Resident View)
Figure 3: AI Chatbot icon on App Homepage (Admin View)
Note: The current version of the AI Chatbot supports general product inquiries only. Stay tuned—account-specific assistance will be available in future updates.

2. Emergency Section Revamp

We’ve improved the Emergency section in the iNeighbour app to make it faster and easier for residents to act during critical situations.
Key Features:
  • New Emergency Card on Homepage
    Emergency features are now grouped in a dedicated section outside the feature grid for quicker access:

    Neighbourhood Emergency
    ➝ Redirects to: Emergency Roll Call Page
    (Allows residents to participate in drills or real-time roll calls)

    Emergency Contacts
    ➝ Redirects to: Emergency Contact Page
    (Residents can view, add, or manage their listed emergency contacts)

    My Emergency
    ➝ Action: Triggers the Panic Button
    (Sends an alert to management and emergency contacts with your location and details)
Figure 4: Emergency Card on iNeighbour App Homepage
Previous Issue: May 2024
Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.
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