|How To Configure Defect Report Settings in Web:
Step 1: Go to Management > Defect Report. Navigate to Settings (the Cog icon beside Ticket Closed button). Note that the Defect Report Settings can only be configured in i-Neighbour Web.
Step 2: Under the Defect Type tab, Admin will thus be allowed to configure the types of defects as well as the defect items that the unit owners can report.
Step 3: Under the Auto Mailer tab, Admins can customize the mailer by uploading the company logo and adding the email text message.
Step 4: Moving on, Admins can also configure the general settings such as Alert Message and Joint Inspection under the Settings tab.
Step 5: For the Defect Eligibility tab, Admins are allowed to view or edit the defect report eligibility of each unit owner.