Handover and Defects, Managed in One Platform.
A connected system for housing developers that brings Vacant Possession appointments, key handover, and defect management together — linking everything into one workflow.
Defect Management, Tracked End to End.
Multiple Layout Plans
Support multiple unit layout plans so defects are reported against the correct floor plan.
Defect Pinpointing on Layout Plans
Buyers pinpoint each defect directly on the layout plan and attach photos and videos for clarity.
Key Status Tracking
Track the status of every defect ticket, from submitted to resolved — at a glance.
Defect Resubmission Setting
Configure whether and how buyers can resubmit defects that were not fully rectified.
Approve / Reject Defect Submissions
Review incoming defect reports and approve or reject each submission.
Rectification Appointment
Arrange a joint inspection with the buyer and assigned contractor.
Auto Reminder for Pending Tickets
Automatic reminders keep pending defect tickets from being overlooked.
The defect flows from submission to acknowledged rectification.
Vacant Possession, From Appointment to Keys.
Project VP Appointment Creation
Set up a VP appointment timetable for each project, with available dates and time slots.
Book Appointment via App
Buyers receive an email and app notification, review their VP details, and book a slot themselves.
Admin Appointment Approval
Your team reviews or auto-approves buyer bookings before the appointment is confirmed.
Advance Maintenance Fee Collection
Purchasers can make their advance maintenance fee payments through the app. *Requires i-Account subscription.
Handover Checklist
Guide the handover with a structured digital checklist, captured and acknowledged on the spot.
The VP appointment flows from setup to key handover.
Let us walk you through
Fill in your details and our team will be in touch within one business day to walk you through the platform — tailored to your community's needs.