Visitor Management System

Every visitor,
accounted for.

A visitor management system built around your security team and your residents — covering the entire visitor journey from invitation to exit.

iNeighbour visitor log on mobile app
Visitor Pre-registrationSend an invitation link to your visitors
Your visitor has arrivedChong Chau Fan · Lobby B

Most guardhouses don't have proper records.

Manual paperwork captures the present moment and forgets it the next day. It records visits, but it doesn't remember them, connect them, or warn anyone — and that's where every gate failure begins.

The recurring stranger

The same person enters under three different residents' names, with no log connecting the visits.

The silently lifted block

Manual logs make it hard for the security team to keep track of restricted visitors, so a banned face simply returns under another name.

The contractor who never left

The renovation ended six months ago, but the contractor's pass still works — and no one knows whether he actually left.

Records added after the fact

The security team forgets to log an entry, then writes it in two hours later from memory. The visitor management trail inherits a record that isn't true.

Manual Paper Logs

Manual Paper Logs
Don't Remember.

Designed for the security team to work better, and residents to live easier.

Every feature designed to streamline how visitors are handled, from arrival to exit.

For the Security Team

Check-In / Check-OutRegister every visitor in twenty seconds. Log every exit.
OCR ID ScanAuto-fill visitor details from IDs, licences, and passports.
Mobile IntercomRoute post calls directly to residents' phones for fast verification.
Auto Barrier GateOpens only for verified visitors and registered vehicles.
Restrict VisitorBlock by face, ID, or vehicle plate. Facial recognition flags repeat attempts.
Visitor ReportsSearchable visitor logs for management audits and reviews.
Multi-Unit RegistrationOne visitor, multiple units — registered in a single flow.
Contractor ModuleLong-term contractor passes with separate access rules.
Overstay AlertFlagged automatically when a visitor exceeds their time limit.
Panic AlertOne-tap emergency alert from the post.
Tablet & Handheld Tablet

For the Residents

Invite via QR CodePre-invite visitors through the resident app, with a QR code generated by the system.
Instant NotificationReal-time alert the moment your visitor arrives at the gate.
Mobile IntercomPick up calls from the post on your phone, anywhere.
Visitor Access ControlOne QR code, time-bound and zone-defined — visitor management from gate to door.
Approve / RejectApprove or reject link-registered visitors with a single tap.
Report Wrongful Check-InFlag a visitor checked in to your unit by mistake, instantly.
Visitor HistorySearchable audit trail of everyone who came to your unit.
Purpose of VisitKnow upfront whether it's a visitor, contractor, or delivery.
Resident App UI

A safer, calmer, better-run community.

What every household notices when the gate runs on a proper visitor management system. Better security, smoother flow, calmer management.

Tighter security at every gate

No unauthorised access, no mystery vehicles, no slipped logbook entries.

Faster check-in, shorter queues

Twenty-second registration keeps the gate moving even at peak hours.

Visitor profiles, not just records

Every visit ties to one identity in the visitor management system. Visit count, invite history, and flags follow the person wherever they go.

A community that remembers

Every face, plate, and flag is stored in one searchable database, easy for management to trace and look back on.

A trail the committee can defend

Photographed, time-stamped records for every dispute and AGM question.

Restrictions that actually hold

A blocked visitor stays blocked by face, ID, or vehicle plate, across every block and gate.

Let us walk you through

Fill in your details and our team will be in touch within one business day to walk you through the platform — tailored to your community's needs.

Recommendations based on your operations
Personalised walkthrough for your community
Dedicated site visit for access control planning