Manage Event User Guide
   Resident Guide Main Page
INTRODUCTION
 
Manage Event is a feature in i-Neighbour that keeps the residents in the neighbourhood informed of the activities occurring within the neighbourhood.
 
Events Overview
 
For Web
Residents can gain access to the event by logging into their account at www.i-neighbour.com > NEIGHBOURHOOD > Events. In it, residents will be provided with an overview of all the events.
 
 
Residents can view the details, notices and photos included for the respective event by clicking on the View Icon. Note that residents cannot make changes upon the event but are able to send in inquiries by clicking on the ‘+’ Icon at the Inquiry section.
 
 
For Mobile -
After the Admins have successfully created the event, the residents can now gain access to the event through “Home Page”> “Events” or “More” and under “My Account” > “Events”.
 
 
Under the “Events” page, the events are listed within “This Month”, “Upcoming” and “History”. For “This Month”, residents will be presented with a list of events that are taking place on the current month. While for “Upcoming”, residents can view it to be informed of the events that will be carried out soon. As for “History”, this is where the residents can look into for the events that had already occurred previously for reference.
 
 
Once selected an event, resident can view the details, notices and photos included for the respective event. Residents cannot make changes upon the event but are able to send in inquiries by tapping ‘Add Now’ at the Inquiry section
 
 
How to Add Event (Admin)
 
For Web
Please be informed that only the Admin/Management in your community can add an event for the community. Therefore, please login to your Admin account at www.i-neighbour.com > Community > Manage Event > Add Event.
 
 
Next, a pop-up form will appear for you to fill in the necessary details such as Name, Description, Event Type, Date, Time, Venue and etc of the event being created.
 
 
For Event Type, please select One Time if the event only takes place in a single day or Recurring if the event takes place in multiple days.
 
 
If the event requires a registration period on the residents’ side, proceed to enable ‘Required Registration’ and provide the date range for the residents to register. This is to ensure that the residents can only register their participation by the date provided. Otherwise, the residents can proceed to register themselves right until the event has started.
 
 
In the case whereby the event organized isn’t free, please enabled ‘Registration Fee’ and place the amount required by the residents in order to participate in the event. (Note: Residents cannot pay for the event via i-Neighbour as this function is designed to inform the residents ONLY)
 
 
Once done, click Create to add the event.
 
 
For Mobile App
Please login to your Admin account in i-Neighbour App > More > Manage Event > Add Event / ‘+’ Icon. In Add Event, the Admins will be presented with a similar form as while adding Event in Web.
 
 
Proceed to fill up the necessary fields provided in the form and click on Submit to create the Event. A pop-up will then be displayed indicating that the Event has been created.
 
 
Events Overview (Resident)
 
For Web
After the Admins have successfully created the event, the residents can now gain access to the event by logging into their account at www.i-neighbour.com > COMMUNITY > Events. In it, residents will be provided with an overview of all the events that had occured or will occur.
 
 
Therefore, residents can view the details, notices and photos included for the respective event by clicking on the View Icon under the EDIT column. Note that residents cannot make changes upon the details of the event but are able to send in inquiries by clicking on the ‘+’ Icon at the Inquiry section.
 
 
For Mobile App
After the Admins have successfully created the event, the residents can now gain access to the event through “Home Page”> “Events” or “More” and under “My Account” > “Events”.
Under the “Events” page, the events are listed within “This Month”, “Upcoming” and “History”. For “This Month”, residents will be presented with a list of events that are taking place on the current month. While for “Upcoming”, residents can view it to be informed of the events that will be carried out soon. As for “History”, this is where the residents can look into for the events that had already occurred previously for reference.
 
Once selected an event, resident can view the details, notices and photos included for the respective event. Residents cannot make changes upon the details of the event but are able to send in inquiries by tapping ‘Add Now’ at the Inquiry section.
 
How to Join/Not Join/Withdraw Event (Resident)
 
For Web
Before proceeding to join any events, it is recommended that residents take note of the Registration Period and Registration Fee. Please be informed that if there is a Registration Period, the residents can only join the event by the date provided. As for the Registration Fee, payments should be made to the management instead and not via i-Neighbour App. That said, to participate in an event, the residents can choose to click on the Join Button while in the Event Detail Page. A pop-up will then appear to confirm the action.
 
 
Otherwise, the residents can select not to participate by clicking on the Not Joining button. If there is a change of plan, note that residents can still select to Withdraw or Join the event again by tapping on the relevant button displayed.
 
For Mobile App
While viewing the details of the Events, residents can also choose to participate in the selected Event by tapping on the Join button at the top of the Event Detail Page. A pop-up will then appear in order for the residents to confirm the action. Otherwise, the residents can select not to participate by tapping on the Not Joining button.
 
Join/Not Joining An Event
 
If there is a change of plan, note that residents can still select to Withdraw or Join the event again by tapping on the relevant button displayed.
 
Withdrawing/Rejoining An Event
Frequently Asked Question (Additional)
1. I seem to be able to join an event despite it stating that it requires a Registration Fee. Do I still need to make a payment via i-Neighbour App? (Resident)

The Registration Fee section is designed only to inform the residents of the amount of payment required to join the event. Hence, depending on the management, payments normally can be made upfront once the residents have arrived at the event.

2.I noticed that there is a Registration Period for certain events. Are there any differences for events that doesn’t have one? (Resident)

If there is a Registration Period, residents will be required to join the event by the date stated. Therefore, once the date is over, the residents will no longer be able to join the event but can still withdraw from the event. If there is no Registration Period stated, the residents can proceed to join or withdraw from the event right until the event has started.

3. Are there any limits as to how often I could withdraw or rejoin an event? (Resident)

No, there is no limit as to how many times the residents can rejoin or withdraw from an event unless there is a Registration Period stated. In this case, once the Registration Period has ended, the residents can only withdraw from an event and not be able to rejoin back in after withdrawing.

4. Can I invite my friends to the event that I participated in? (Resident)

Unfortunately, No. Events is designed to cater for the conveniences of the residents within a community ONLY.

5. Will my participation be displayed for all residents within the community? (Resident)

Your participation can only be viewed by the Admins of the community and will not be published towards other residents for security and privacy purposes.

6. Is there any way that I could view who is participating in an event? (Resident)

No, due to security and privacy concerns, ONLY the Admins of the community are allowed to view an event’s participants.

7. After submitting an inquiry to the Management, can I comment on my own inquiry? (Resident)

Yes, you can comment on your own inquiry. To do so, please go to the selected event > inquiry, click on “Reply”.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@i-neighbour.com, we will update it as soon as possible.