Though the App is rather fancy, a smartphone with iOS 9.0 or Android version 5.0 and above that has Bluetooth 4.0 is sufficient for you to use TimeTec Security.

No, you don't. This App is provided free when you install TimeTec BLE-2 on your door(s); just install the App from Play Store or Apple Store.

Yes you do have option. You can choose the language you are comfortable with for voice command. However, if you want to use English we provide various commands to choose and these commands are simple words to pronounce such as Yes, Unlock, Open.

Unfortunately, it doesn’t work that way. For BLE to work, your App needs to be in approximate to the door you want to unlock, give or take 5 meter away. But it doesn’t mean you can’t ask someone to open to door for you. Explore Question XX to find the answer.

By default, your life and your work life are separated. Therefore, doors in your house and doors in your office shouldn’t mix in one App. Unless you are the boss or you are permitted by the Admin/Owner to add office doors on your App or your house’s doors on Office app. In short, it’s weird and we do not recommend this practise at all.

Of course. Since they are the administrators of the doors, they can configure your access whether to allow or to restrict your access on any doors they ‘owned’.

Don’t worry, we have thought about this and the system is designed to function in offline mode using Bluetooth communication technology.

Yes. The concept is similar to access card, whereby you are given a pre-approved access to a space. Only in this case, your card is replaced by your smartphone. Even though the offline method works, all access log activities will be uploaded to the system once your smartphone is online, so nothing is lost in between.

The world is going towards minimalism, everyone wants to reduce owning physical things around us to make this world a better place. Apart from having to produce keys and cards, they can easily be lost, stolen or forgotten which will lead to even more production of physical items. By using a smartphone as access credential, it taps on the gadget we already have and it can carry many features that cards/keys couldn’t have such as set access times and knowing who has access your space at any given time. And if you lost your smartphone, the data is intact on cloud server and downloadable when you access it through another phone.

Oh! You don’t need to worry about this. The Admin/Owner can easily disable or remove this person’s access because eventually this person doesn’t own the doors, they were added as one of the users. Therefore, that privilege can be easily revoked by the owner at anytime.

Definitely troublesome if it’s true, isn’t it? Don’t worry, you don’t need to guide them. All you need to do is to setup TimeTec BLE-2 and Bluetooth connection during the initial setup. And you need to create accounts for all users via their email addresses. The system will then send an email to them to guide them how to download the mobile app and create their login password. Therefore, when one of the users login into the App, he/she can access the doors assigned to him/her instantly.

Let me show you some UIs of the App and you be the judge. TimeTec Security has been designed simple and user-friendly, suitable for all ages.

Easy, you can setup the access rules by selecting time duration and doors to access and send this temporary pass from the App to the person you want to give authorization. That person however, is required to install TimeTec Security App, create an account using the same email address authorized for him. Once done, he/she can login into App to use the temporary pass. This pass is on temporary basis and the person can only access within the permitted duration only, and it’s not transferable to other party.

The TimeTec BLE-2’s size smaller than the palm of your hand and it will be installed above the ceiling or concealed inside a casing, not visible to the public eye. Hence, it will not ruin your aesthetics, and the only way you know it’s there is when you see the TimeTec Security’s subtle sticker on your door.

EpiCamera is our Smart Surveillance product, and it is one of the three categories we offered in TimeTec Security App besides Smart Access and Smart Alarm. Epicamera can work standalone or interactive perfectly with Smart Access and Smart Alarm to improve security. For instance, Administrator can configure to pair and interact Epicamera E17S with BLE-2 Smart Access to record image whenever there is an access activity for some particular doors or barrier gate. Currently we supply two models of camera, E16s and E17s. Go to these links for more information: https://www.timetecsecurity.com/e16s and https://www.timetecsecurity.com/e17s. Extra cloud storage for Epicamera can be purchased in App.